Process
Our Proven Process.
Our process stems from the belief that every client deserves a bespoke remodeling experience. It all starts with you. We take the time to build genuine relationships in order to understand your lifestyle and your wishes. Our experienced team will guide you through the process as you invest in materials and workmanship to upgrade and expand your home. Whether you need a simple update or a complete renovation, we will thoughtfully and beautifully transform your home into a work of art.
First Appointment
During your initial consultation, we will discuss your project and we’ll provide a recommended approach. This is your time to share your ideas and to ask questions. Prior to the meeting, it is helpful for you to prepare a clear vision of what you are trying to accomplish. You can do this by gathering photos from websites and magazines or by having your handwritten notes and drawings available to help illustrate your thoughts.
Design Phase
Each design build project is unique and depending on the scope and complexity of the project, interior designs or architectural drawings may be required. We will identify any permits that may need to be obtained and any drawings or plans that may need to be supplied in order to obtain the permit.
Material Selection
Choosing the right materials for a project can greatly influence its outcome. Our experience allows us to offer a great selection of quality materials for a wide variety of uses.
Project Scope
Bringing together the design and the materials, the final proposal outlines the anticipated project timeline and investment. This is one of the most important steps to ensure we have a clear understanding of the scope of work and expectations for all involved.

Execution
It is an exciting time for our clients and our team when we begin the execution of a design build project. At this stage, we have worked out a timeline with our clients that adapts to their schedule, placed all custom orders, scheduled material delivery and we have mapped out a labor sequence among our team members.
In addition, each client has been provided access to their remodeling project in real time via our client portal. The client portal provides a calendar for the entire project so that clients are aware of the timing of each stage of the remodeling process. We also upload images of our work on a daily basis and provide a synopsis of the work executed that day. This allows our clients to see the work being done in their homes in a safe manner without having to make site visits every time. The client portal also allows our clients to communicate with us regarding any questions they may have. It is an invaluable tool that provides real-time progress on each project.
Our team has organized the flow of work in a highly efficient manner. We do our best to be as unobtrusive and always maintain a safe and clean worksite. Communication is critical throughout the project therefore we have regular updates in person, via phone and/or via our client portal. We choose the communication channel that best suits our clients.
We love what we do and our hope is that you will enjoy this experience as well. Welcome to the MHM LIVING family!
